If you’re searching for a stable job with growth opportunities and a great work environment, this could be the perfect role for you!
Expert Staffing Solutions is hiring for a Travel Specialist for one of our top International clients in Gurgaon.
This is an exciting opportunity for both freshers and experienced candidates looking to build a career in the travel or BPO industry without the pressure of voice-based work.
About the Role
As a Travel Specialist, you will be responsible for handling customer queries related to travel bookings, changes, and cancellations – all through email communication.
This means no phone calls or voice processes involved.
Key Responsibilities
- Respond to customer inquiries and requests via email.
- Provide accurate travel information such as ticket bookings, rescheduling, or refunds.
- Coordinate with internal departments to resolve customer issues.
- Maintain a professional tone and clear communication in all emails.
- Ensure all customer concerns are addressed in a timely manner.
Who Should Apply?
This role is perfect for:
- Freshers looking to start a career in International BPO or travel support.
- Experienced professionals seeking a non-voice backend job.
- Candidates with good written English and basic computer skills.
- People who can work from the Gurgaon office and are open to rotational shifts.
Skills & Requirements
- Excellent written communication in English.
- Basic understanding of travel booking systems is a plus (not mandatory).
- Fast typing speed and attention to detail.
- Ability to work in a team and handle pressure calmly.
- Willingness to learn and adapt to processes quickly.
Why Join Us?
- 100% backend, no voice calls.
- Full training provided for freshers.
- Friendly work environment and helpful team.
- On-time salary and performance-based incentives.
- Opportunity to grow within the company.
Job Location: Gurgaon
Work Type: Full-time (Work from Office)
Process: International Travel Email Support
How to Apply?
Ready to take the next step?
Send your updated resume to [info@expertstaffingsolutions.in] or reach out to our team for more details.
Don’t miss this opportunity to work with a leading company and start a rewarding career in the travel backend process.
